How can we help?
ABS is in private beta. There's no help center yet — the two real channels are email and the flag control inside a reading.
info@agenticbylawsystems.com
Account questions, billing, access, feedback, "is this in scope" — anything that isn't a specific bad reading goes here. One person reads this inbox; expect a reply within a few business days during beta.
IN-APP FLAG · BEST FOR BAD READINGS
⚑ Flag from inside the reading
If a reading is wrong — bad citation, wrong parcel match, invented section, applied a rule that doesn't apply — use the flag control in the reading. It captures the full agent trace, which is what we need to actually reproduce and fix it.
The questions that come up most.
- 01Is ABS giving me legal advice?No. ABS is a research tool — it retrieves bylaw text and reasons about it. Always verify a reading with HRM Planning before relying on it for a permit application or any irreversible decision. The Terms page covers this in detail.
- 02What does ABS actually cover today?The Halifax Regional Centre Land Use By-law. That's the single document in scope during private beta. The Coverage page lists the indexed document and what's queued next.
- 03How do I report a bad reading?Use the flag control inside the reading itself — it sends the full context (question, parcel, citations, agent trace) to us. That's the fastest way to get a fix or, where the agent is right and just hard to read, a clarification.
- 04How is billing set up right now?You pay by the turn. Opening a conversation is free; each reply from the advisor draws turns from your balance, and you top up when you run low (the Pricing page has the details). On this deployment the purchase flow may be dormant — beta accounts are typically granted a starting balance manually. See the Billing page once signed in.
No published help center, no in-app live chat, no public status dashboard, no office hours. Those will come after GA. For now email and the in-app flag are the channels we monitor.